RETURNS

We hope that you will be completely satisfied with your purchase but if you are not 100% happy we do have a 7 day return policy. The item must be returned in new, unused condition with tags attached.

We are not allowing returns on swimwear for hygiene reasons.

All sale items are Final Sale. 

Simply email hellobabakids@gmail.com to request a Return Authorisation Number quoting your original order number and the reason for the return or exchange. We will email you a returns form which you need to complete and enclose with the garment in its original packaging.

Unfortunately the cost of returning the goods is the customers responsibility  and we would advise you to obtain proof of postage as we cannot be held responsible for lost or damaged garments in transit. Once the goods have been received, we will process your refund excluding the delivery cost.

If you require an exchange we will post this within 2-3 days of receiving the original order. Please be aware that refunds can take up to 7 days to show in your bank account.